Number of transactions per non face-to-face channel: call centers

Concept: Number of transactions per access channel, face-to-face or non face-to-face and by type of transaction.

Source: Central Bank of Brazil – Department of Banking Operations and Payments System

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json_serie-sgs-25196JSON
Json interface of BCData/SGS service. To access the service it is necessary...
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csv_serie-sgs-25196CSV
CSV intaface of BCData/SGS service. To access the service it is necessary to...
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wsdl_serie-sgs-25196wsdl
SOAP interface of Time Series Management System. Service definitions (WSDL)...
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html_serie-sgs-25196HTML
Access to the line chart display of the time series in the Time Series...
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Campo	Valor
Fonte	https://www3.bcb.gov.br/sgspub/consultarvalores/consultarValoresSeries.do?method=consultarGraficoPorId&hdOidSeriesSelecionadas=25196
Autor	Central Bank of Brazil/Department for Financial Citizenship Promotion
Mantenedor	Central Bank of Brazil/Department for Financial Citizenship Promotion
Última Atualização	março 26, 2026, 18:32 (BRT)
Criado	julho 31, 2017, 20:28 (BRT)